Our Team
We’ve assembled an expert veterinary team of professional, pet-loving people. From our veterinarians to our veterinary nurses and assistants, every team member comes with unique skills and experience, all who share a passion for compassionate pet care.
Our Veterinarians
Dr Olivia Heggie
Lead Veterinarian
Dr. Olivia, our dedicated Lead Veterinarian, is driven by a deep love for animals and a commitment to doing what’s best for them. She thrives on building strong, trusting relationships with her clients, offering not just medical expertise, but compassion and understanding. Whether it’s comforting a nervous pet or guiding owners through tough decisions, Dr. Olivia’s warmth and empathy shine through. She finds true joy in making animals feel better and restoring their health, all while always keeping their well-being at the heart of everything she does. With Dr. Olivia, every pet is treated like family, and every client is treated with the utmost care and respect.
Dr Ella
Veterinarian
Dr. Ella is a passionate veterinarian with a special love for ultrasonography and the art of problem-solving. She thrives on the challenge of diagnosing complex cases and enjoys the variety that each day brings. Whether she’s using her keen skills in imaging to uncover hidden health issues or working through intricate puzzles with her patients, Ella’s sharp mind and compassionate care are always at the forefront. She finds joy in every aspect of her work, from the thrill of discovering a diagnosis to the rewarding relationships she builds with pets and their owners. For Ella, no two days are the same, and that’s exactly how she likes it!
Dr Victor Zou
Veterinarian
Dr. Victor is a calm, kind-hearted veterinarian whose presence brings reassurance in every situation. Dr. Victor’s compassion is felt deeply by both pets and their owners, as he always takes the time to offer not just expert care, but also understanding and empathy. His gentle nature and quick, decisive actions make him a trusted and beloved figure in the practice, and his unwavering dedication to animal well-being is truly inspiring.
Our Nurses
Leah West
Practice Manager
Leah is a compassionate and dedicated practice manager with a heart for helping those in need. She finds great fulfillment in working with sick patients, providing support and comfort during challenging times. Her genuine care for others is matched by her passion for leading her team with kindness and encouragement. Leah is deeply committed to creating a positive, empathetic environment where both patients and staff feel supported. Her leadership style fosters collaboration and growth, making her a beloved presence in the practice. With a blend of warmth and professionalism, Leah truly shines in every aspect of her role.
Sarah Romeo
Head Nurse
Sarah is our exceptional Head Nurse, whose wealth of experience and caring nature make her a true cornerstone of the team. With over 25 years of hands-on experience, she’s a wellspring of knowledge, always ready to offer expert advice and support to clients with warmth and understanding. Sarah’s welcoming demeanour makes every client feel at ease, and her genuine passion for helping both pets and owners shines through in every interaction. Whether she’s answering questions, providing guidance, or just offering a reassuring smile, Sarah’s dedication to exceptional care and compassionate service is what makes her an irreplaceable part of the practice.
Ebonee Pollock
Nurse
Ebonee is a highly skilled nurse with over 20 years of experience, and her wealth of knowledge in veterinary care is unmatched. Known for her brilliant surgical skills, she approaches every procedure with precision, confidence, and a gentle touch, ensuring the best outcomes for her patients. But it’s not just her technical expertise that sets her apart—Ebonee’s kind heart and compassionate nature make her a true gem. She treats every pet with the utmost care and tenderness, always going the extra mile to ensure their comfort and well-being. With a perfect balance of experience, skill, and empathy, Ebonee’s dedication to her patients and their families shines through in everything she does.
Stephanie Hill
Nurse
Steph is a truly beloved nurse, known far and wide for her amazing interpersonal skills and infectious energy. Her passion for caring for animals is matched only by her ability to connect with both pets and their owners on a personal level. Whether she’s offering comfort, advice, or just a friendly smile, Steph’s warmth and enthusiasm make her an instant favourite with everyone she meets. She treats every patient as if they were her own, showering them with love, compassion, and top-notch care. Her boundless energy and dedication shine through in everything she does, making her an indispensable and cherished part of the team.
Primrose Sanstrom
Nurse
Primrose is a vivacious and passionate nurse with a heart full of love for her feline friends—she’s a proud cat mum through and through! Her enthusiasm for all things feline is matched only by her dedication to her work, particularly when it comes to emergency care and diagnostics. With a sharp eye for detail and a compassionate touch, Primrose thrives in high-pressure situations, always remaining calm and focused to ensure the best outcomes for her patients. Her kindness and energy bring warmth to everyone around her, and her love for animals is evident in every aspect of her care. Whether she’s comforting a scared kitty or solving a diagnostic puzzle, Primrose’s devotion and expertise shine brightly.
Tiarra Lewis
Nurse
Tiarra is a truly wonderful all-rounder, with a natural ability to manage every aspect of veterinary care with compassion and skill. Whether she’s providing hands-on treatment or offering a reassuring word to anxious pet owners, Tiarra’s calming presence brings comfort to both animals and their families. She excels in managing sick animals, using her expertise and gentle approach to ensure they feel safe and cared for during their recovery. Her deep empathy and unwavering dedication make her an irreplaceable part of the team, and her passion for animal welfare shines through in everything she does. Tiarra’s kindness and commitment to each and every patient make her a cherished member of the practice.
Brianna Unthank
Nurse
Brianna is a gentle and kind-hearted nurse with a quiet, calming presence that puts both pets and their owners at ease. Her compassionate nature shines through in every interaction, and she has a special gift for understanding and managing pet behaviour. With her expertise in animal behaviour, Brianna always knows just how to make her patients feel comfortable and secure, no matter the situation. Her quiet dedication ensures that every pet receives the utmost care and attention, and she’s always going the extra mile to ensure their comfort. Brianna’s warmth, patience, and deep love for animals make her an invaluable part of the team and a trusted friend to all the furry friends she cares for.
Emily Taylor
Nurse
Emily is an incredibly skilled and intuitive nurse, known for her exceptional clinical expertise and brilliant communication abilities. Her calm and confident approach to every situation makes her a trusted go-to problem solver, able to quickly assess and address the needs of her patients. Whether she’s explaining complex medical information to clients or calmly guiding her team through challenging cases, Emily’s clarity and compassion shine through. She has an exceptional ability to connect with both pets and their owners, ensuring that every patient receives not only the best care but also the understanding and reassurance they need. Emily’s dedication and problem-solving prowess make her an essential part of the team and a true asset to everyone she works with.
Alicia Graham
Nurse
Alicia is a friendly, kind, and welcoming nurse whose warmth and experience make her an instant favorite with everyone she meets. With a calm and approachable demeanor, she has a natural ability to put both pets and their owners at ease. Alicia’s years of experience shine through in every aspect of her care, whether she’s offering advice, assisting in treatments, or providing gentle comfort to a nervous patient. Her compassionate nature and commitment to excellence ensure that every visit feels personal and reassuring. Alicia’s caring heart and steady expertise make her a truly invaluable part of the team, always going the extra mile for the well-being of every pet.
